Proxy bidding (or max bidding) is when you enter the maximum amount you are willing to pay in the bid box. The system will then monitor the item you are bidding on, placing the minimum bid necessary for you to be the top bidder until you have won the item or your max bid amount is reached.

For example, if you enter a top bid of $40 on item that is currently bid at $14, the system will automatically bid $15 for you, as long as the bid increment is $1. The system will keep bidding for you so that you maintain the top bid until your bid of $40 is reached. After that you will need to bid again to recapture the top bid. Try watching a few auctions before bidding, it will give you a better idea of how it works.

When someone matches your proxy bid exactly, the system will reject their bid and accept your bid, since your bid was placed first. When this happens, it creates a condition where the output screen will show two successive bids by you. This is normal and can happen when someone matches your top bid. For example, if your top bid was again, $40, and someone bid $36, the system would bid $37 for you. If the next bid by someone else was $40, matching your top bid, the system would reject the matching bid and accept your bid of $40. The output on the screen would be, other bidder: $36, your bid: $37, your bid: $40.

If you have any further questions please feel free to contact our friendly Customer Support Team. Customer Support can be reached at 877-677-3040 between 8 am and 4 pm Pacific Time Monday through Friday, excluding Holidays.  The alternate number to call if you are out of the United States is 714-556-4900.

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Have a question? Call us at 714-556-4900 Monday thru Friday from 8:00am until 4:00pm PST, excluding Holidays.