As you have probably seen by now, we’ve revamped PoliceAuctions.com! Don’t worry, all of the functions of the website are still there, it just looks a little different. Because of the update we thought it would be a good idea to go over how to login, recover an account, and change your password on the updated site.

If you have any questions, feel free to contact our friendly Customer Service team and they will be happy to assist you by calling us at at 877-677-3040 or 714-556-4900 Monday thru Friday from 9:30am until 4:00pm PST, excluding Holidays.

How To Login

When you visit PoliceAuctions.com, click Login in the upper righthand of the page. From there, you will be taken to the Login page. You can then either click the blue Login With Facebook button if your account is synced with Facebook, or enter your email address/username and password before clicking the green Login button.

If you’re using a smartphone or tablet, they page my look a little different. To login from a smartphone or tablet, click the symbol in the upper righthand corner of the page that looks like three horizontal lines. When you click on it, there will be a dropdown menu. The first option on the menu is Login. Click Login and you will be taken to the Login page where you can login like normal.

Forgot Your Password

All users on PoliceAuctions.com have been automatically logged out for the update, so you will need to login again to access your account. If you’ve forgotten your account, go to the Login page as shown above and click Recover Your Account located under the green Login button near the bottom of the page.

Once you click on Recover Your Account, you’ll be taken to a password recovery page. There, enter the email you created your account with and click the blue Submit button.

You will be sent an email with your temporary password. Make sure to check your spam and junk folders for the email. Once you get the email, copy and paste your username and password from the email and enter them on PoliceAuctions.com into the Login page as you would to login normally.

Now that you’re logged into your account, you should change your temporary password into a new permanent password. To do this, click on your username in the upper righthand corner of the page, which is display a dropdown menu. Click on My Settings in the dropdown menu.

In the Edit Profile page, you’ll see different page options listed in a column on the lefthand side. Click the page option called Change Password. On the Change Password page, enter a new permanent password that you will remember. Below it, you will have to enter the new permanent password a second time to confirm the change. Click the blue Save Changes button once you’ve chosen and confirmed your new password.

Recover An Account

Similarly to if your forgot your password, if you forgot your username,  go to the Login page and click Recover Your Account. When you enter your email on the Forgot Your Password page and click the blue Submit button, you will be sent an email with both a temporary password as well as your username. Make sure to check your spam and junk folders for the email. Once you get the email, copy and paste your username and password from the email and enter them on PoliceAuctions.com into the Login page as you would to login normally.

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Still have a question? Check out our FAQ and Support Page

Or, call us at 714-556-4900 Monday thru Friday from 9:30am until 4:00pm PST, excluding Holidays.

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